PAYMENTS AND SHIPMENTS

You can choose the following payment methods: Paypal, Visa, Visa Electron, Maestro, Mastercard or bank transfer.

If you choose bank transfer as payment method, we will e-mail you letting you know our account details. You must make the transfer within the next two working days and send us the copy of the receipt at revivalbcncontact@gmail.com. Once payment is received, we will send your order.

Orders will be sent within two working days from the day they are processed. Revival & Co. will notify with a confirmation e-mail both the receipt of the order and the delivery. When the package has been sent, it will arrive at the address provided in a period of between 48 and 72 working hours. All shipments made by Revival & Co. will be made through Correos (Sociedad Estatal Correos y Telégrafos, S.A.) and are sent as a certified package. Revival & Co. provides a tracking code in the shipping confirmation e-mail.

If you have not received the package within 10 working days from the confirmation of your order, please contact us through the e-mail mentioned above: revivalbcncontact@gmail.com.

SHIPPING COSTS

Spain and Portugal: 3 €

Rest of the European Union: 6 €

Worldwide Shipping: 9 €

TERMS

Correos will make two attempts to deliver the package. In case of absence or incorrect address, you can pick up your package at the corresponding Post Office delegation. If you prefer a new delivery, you will have to request it with an email at revivalbcncontact@gmail.com and pay the corresponding costs (3.90 €).

Revival & Co. offers the possibility of local delivery by hand in Barcelona. This option can be chosen when making the purchase, choosing the option Local Delivery in the drop-down menu. Once the purchase is made, we will write to you via email and we will agree on a delivery day and time.

Revival & Co. packages all orders individually in a rigorous manner and with the appropriate protection measures so that they reach their destination in perfect condition. It is not the responsibility of Revival & Co. any deterioration of the package caused by the shipping company or any lost packages. In the case of vintage items, we always indicate in the item description if it has any defects or imperfections.

In case we send you an erroneous article or an item with a defect not indicated in the description, contact us within the next 7 working days after you have received it, always using the address revivalbcncontact@gmail.com.

RETURNS AND EXCHANGES

Revival & Co. sells vintage and handmade items. They are unique items and we usually do not have more units of the same articles in different sizes or colors. Thus, changes in size and/or color are not possible.

Even so, if you are not happy with your purchase, you have 7 days from the date you receive your order to make a return. Returns will only be accepted via e-mail: revivalbcncontact@gmail.com.

Revival & Co offers two options: money reimbursement or a personalized bonus of the same value as the returned product. The option chosen must be indicated in the e-mail. The refund will be made in the same form of payment you used for your purchase. If you choose the voucher instead, it will be sent to you via e-mail and you will have three months to place the new order.

The return is paid by the client and must always be done in a certified manner. The item must not have been used, nor washed, and must be in the exact same condition in which it was sent. It must be sent with the original packaging and labels and within the previously established period. In case these conditions are not met, the return will not be accepted.